Jira Management & Dashboards: Codificamos Case Study

Company Overview

Codificamos is a Spain-based company that builds customized web applications and websites. They also help with integrating third-party applications. Additionally, they offer consultancy to streamline business processes, improving efficiency and increasing revenue.

Problem: Jira Management Challenges

Codificamos works with a remote team.  The business owner needed better management tools to improve visibility, track metrics, and provide a clear dashboard.  The lack of organization made management challenging.

Additionally, they were using two-week sprints in Jira with large estimates. This approach delayed the delivery of tasks, lowering productivity.

How did our Project Management team help?

After a detailed analysis, our project management team took the following result-oriented steps:

1. Jira Workflow Customization

Our project management team began by customizing their Jira workflow. This step gave the product owner much better visibility. The development workflow we implemented was:

1. Review/Approved
2. To Do
3. In Progress
4. Dev Completed
5. Integration Testing
6. Ready for UAT
7. Staging UAT
8. Ready to Merge
9. Deployed/Production UAT
10. Completed
11. Blocked

2. Recommend Using Specific Scope in Jira

Another solution we recommended was to define a specific scope before each sprint. The task added in the sprint should be based on the Eisenhower matrix.  That helps sort tasks by how urgent and important they are, making it easier to prioritize what to do first.

3. Organize Bugs via the Eisenhower Matrix

In case of any bug in the already scheduled sprint follow the Eisenhower matrix and prioritize urgent tasks first according to the estimated time, available resources, and sprint hour limits. The low-priority task can be rescheduled for the next sprint to maintain the quality and effectiveness of the whole process.

4.  Jira Dashboard Setup

Thirdly, we set up a Jira dashboard for him, featuring a Sprint Burndown chart and a Deployment Frequency Report. This setup allowed him to preview key stats effectively, ensuring he stayed on top of everything.

5. Zoho Knowledge Base Setup

Lastly,  we created a Zoho Knowledge Base to organize documents. This helped the product owner manage all documents efficiently.

Results

Here is what we achieved: 

• Marked improvements in sprint management.
• The Sprint Burndown Chart reflected steady progress.
• Deliverables were consistently met on schedule and to a high standard.
• The deployment Frequency Report showed an increase in deployment consistency. 
• Improved team efficiency and workflow stability.
• The developer workload became more manageable.
• Tasks were completed within the sprint's time limits preventing overextension.
• Due to the customization of workflow, he now has enough time to reach new clients. 

Testimonial From the Client

We approached Red Star Technologies to help us with Jira's chaotic project management system. We expected the project to be completed within 4 weeks but were surprised by Red Star Technologies' project management team's efficiency. It took them just two weeks to impressively complete everything. Their streamlined approach and deep understanding of Jira Significantly improved our project management process. If we ever need help with Jira project management, we will approach Red Star Technologies without hesitation.

Final Words

For the last 7 years, we at Red Star Technologies have been helping our clients with different Software Project management Tasks. We help our clients with the Zoho knowledge base, Zoho desk, Jira sprint board, Jira sprint planning, Jira sprint retrospective, and Jira sprint backlog.  As one of California’s top project management service providers, we can help with all your Jira and Zoho needs. Contact us today for custom solutions.