Company Overview
6 Two 8 LLC is an innovative digital agency specializing in design solutions and customized development for clients. They maintain clear and consistent communication, ensuring clients stay engaged and informed at every stage of the project.
Irrespective of working on visually appealing designs or creating advanced digital tools, 6 Two 8 LLC turns ideas into impactful outcomes.
Their focus always remains on delivering quality work while promoting strong collaboration with clients.
Challenges 6 Two 8 LLC Faced
Some of the challenges 6 Two 8 LLC Faced are listed below:
1. Jira Limited Access Sharing
They wanted to share only limited access, such that only project progress, could be shared with the external clients instead of full Jira access. However, they did not know how to do it.
Additionally, dashboards were restricted, preventing clients from accessing project insights easily.
2. Manual Reporting
Generating weekly reports was a time-consuming task that demanded significant effort. Updating clients added to the workload, making it even more challenging to manage.
Additionally, the process often needed more consistency and proper structure, leading to inefficiencies.
3. Client Access to Documents and Progress
Clients needed a simple way to track progress and access project documents. However, they relied heavily on constant manual updates, which was inefficient. Delayed updates sometimes impacted their ability to make timely decisions.
The client required custom Jira configurations to address these issues and simplify reporting, task tracking, and communication with stakeholders.
Solutions We Offered To 6 Two 8 LLC
To tackle these challenges, our experts customized Jira to improve task management, automate reporting, and provide seamless client access.
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Jira Customization
Our team developed company-managed boards with custom workflows and templates customized to client-specific projects. We configured Jira filters and dashboards to effectively track project progress, milestones, and task statuses.
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Automated Reports
Moreover, we implemented email automation to send weekly project reports to clients, containing key metrics, task updates, and progress summaries.
We integrated third-party tools, such as Better PDF Exporter for Jira, to generate dynamic PDF reports, automatically sent to clients via email.
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Confluence Integration
Furthermore, we set up a Confluence space integrated with Jira, enabling clients to view and comment on project documents.
Our team displayed live data from Jira within Confluence, giving clients real-time visibility into project timelines and progress.
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Client-Specific Workflows and Templates
Our specialists designed customized workflows and templates in Jira for specific projects.
This approach ensured efficient project management and streamlined processes. It also contributed to consistent and accurate reporting throughout the project lifecycle.
Results We Achieved
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Improved Client Transparency
By customizing Jira, we developed company-managed boards with specific workflows and templates. Clients gained real-time access to project progress and updates.
The Jira filters and dashboards were configured for better tracking.
Confluence is linked with Jira, allowing clients to view project milestones, track task statuses, and keep an eye on timelines. This connection enhances transparency, communication, and trust between the team and its clients.
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Efficient Reporting Process
Our solution implemented automated email reports and integrated third-party tools like Better PDF Exporter for Jira.
This significantly reduced manual effort. Clients began receiving timely and accurate weekly reports.
These reports included key metrics, task updates, and progress summaries. This solution streamlined the reporting process. It ensured consistency and saved valuable time.
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Enhanced Collaboration
By setting up a Confluence space connected with Jira, clients could easily view and comment on project documents.
This provided real-time visibility into project details. It encouraged collaboration and speed up decision-making. Clients became more engaged, leading to stronger collaboration.
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Scalable Project Management
The customized workflows and templates, along with Jira’s dynamic configuration, enabled efficient management of multiple projects. This scalable approach ensured consistent workflows.
It also facilitated clear and smooth communication, allowing the team to handle complex project requirements. This was done without losing efficiency.
We centralized tasks and reduced reliance on multiple tools, saving time and increasing efficiency.
Testimonial
Red Star Technologies did an excellent job. They understood our problems right away and worked with our team to find the best solutions. They explained everything clearly and implemented the changes quickly. We are grateful for their help. Thank you, Red Star Technologies!
Conclusion
At Red Star Technologies, we are dedicated to providing customized solutions that enhance efficiency, collaboration, and transparency. Our expertise in customizing tools like Jira and Confluence ensures businesses meet their goals and deliver superior results to their clients.
